Working Solutions

Working Solutions - CareerRecon

According to Working Solutions, “Working Solutions provides work-from-home opportunities to folks across the United States and Canada. Launched in 1996 when the Internet did not have Google, YouTube or Facebook, this private, woman-owned company began as an idea that sparked the work-from-home 🏡 movement, and ultimately, the gig economy.

Since then, Working Solutions evolved into a customer experience business process outsourcing (BPO) leader, with operations in the United States and Canada. The company has served some of the world’s best-known brands, including Fortune 500 clients, and now boasts a network of 150,000+ agents across the United States and Canada.”

Quick Facts

Best ForMilitary Spouses, Veterans
IndustryCustomer Service, Health Care, Human Resources, Operations, Sales
EmploymentFull-Time, Part-Time, Remote
Job LevelMid-Level
Military or Veteran Focus?No
Veteran or Spouse-Owned?No
Where do they place people?Regional
ServicesJob board

Military & Veteran Focus

Who would Working Solutions be best for?

Working Solutions would be best for military spouses or veterans looking for remote work. 

Does Working Solutions offer specialized service(s) to veterans, transitioning military or military spouses?

No, they do not offer specialized service to veterans, and those transitioning from the military. 

Does Working Solutions offer discounts to military or veterans?

Their services are free.

Is Working Solutions veteran-owned?

No, it does not appear it is veteran-owned. 

Job Types & Locations

What areas of the country do they place people?

You can be placed in a job if you live in the US or Canada. However, they can’t take people residing in California, New York, Pennsylvania, and Washington. 

What kinds of jobs does Working Solutions place people in?

Working Solutions helps you find a job in a variety of industries:

  • Education
  • Hospitality
  • Fitness
  • Arts and Crafts
  • Real Estate
  • Health and Insurance
  • Senior Living
  • Nursing Credentialing
  • Youth Sports

What types of jobs do they recruit for?

  • Full-time
  • Part-time 
  • Remote

Job Levels

  • Entry-Level
  • Mid-Level

What companies does Working Solutions work with?

They partner with top-national brands to humanize their customer experience. 

Unique Services & Programs

What makes them unique? 

Working Solutions has what is called the WooHoo! Crew. If you are looking for a remote job, this is what you would be signing up for. It is a group of customer care pros. Those in the WooHoo! Crew have access to apply to different contracts exclusive to Working Solutions and will help you gain experience in different industries. When you sign up to be in the WooHoo! Crew you would be working between 15-40 hours a week, at up to $19/hour plus bonuses and incentives, and as an independent contractor. 

They also offer different advice and hacks such as work-at-home hacks, how to avoid scams and tech hacks. 


Where is Working Solutions located? 

Working Solutions’ headquarters are in Dallas, TX.

Do they have offices around the country?

They do not appear to have offices around the country. 

Working Solutions Review

Working Solutions has a good website. You can easily find where to go to start the signup process. That includes creating a profile, taking assessments, getting invited to the online portal, running a scanner to verify equipment, selecting a client program, and if selected for the program, an interview and background check. 

They do show you an example of some of the client programs you can join once accepted. After you work 50 hours at your first program you can work on more than one at a time. 

Working Solutions Testimonials

Working solutions is like a family, I have been working with them going on my 4th year and I can not say enough great things. I love my management team with APFM. The whole process was easy, stress free and comfortable.  The learning tools are great and our Good Morning with the team is so awesome.Facebook 

I joined Working SOLUTIONS about 2 months ago. Their Agent support is beyond amazing!!!! Beginning with the onboarding and training to continued education and the managers are always available to answer any questions and are very positive and supportive. I highly recommend this company!!!”-Facebook