Working Solutions

Working Solutions - CareerRecon

Working Solutions is a hub for job seekers looking for work-from-home opportunities. The company’s structure allows for its Agents to set their own hours, work from their homes, and to select the companies they will work with.

“Workforce Solutions continues to innovate and influence the ever-changing, remote workforce. Its on-demand, virtual business model enables customer service during a crisis, be it hurricanes or the ongoing COVID-19 pandemic. We are shaping the future of customer experience [by] providing flexible, independent contractor work in customer care, sales and tech support and continue to innovate and influence the ever-changing gig-economy.”

Workforce Solutions was founded in 1996 by Kim Houlne, and the company continues to be one of the most influential woman-owned businesses in the remote work industry.

Quick Facts

Best ForActive Military, Military Spouses, Veterans
IndustryAdministration, Customer Service, Human Resources, Marketing, Sales, Technology
EmploymentFull-Time, Part-Time, Remote, Combination Remote and Office, Permanent
Job LevelEntry-Level
Military or Veteran Focus?No
Veteran or Spouse-Owned?No
Where do they place people?Nationwide
ServicesJob Board

Military & Veteran Focus

Who would the company be best for?

Workforce Solutions is ideally suited to the transitioning service member, veteran, or military spouse looking for work-from-home opportunities.

Does the company offer specialized service(s) to transitioning military, veterans, or military spouses?


Does the company offer discounts to military or veterans?

No. There are no discernible fees, so a discount is not applicable.


Is the company veteran owned?


Job Types & Locations

What areas of the country do they place people?

Working Solutions places people in jobs all over the country. Since their focus is on remote work, there are very few geographic limitations.

However, Working Solutions has expressly declared that they do NOT do business in the following states:

  • California
  • New York
  • Pennsylvania
  • Washington

Applicants living in those states will not be accepted for remote work opportunities.

What kind of jobs does the company place people in?

  • Customer Service
  • Data Entry
  • Help Desk
  • Sales
  • Technology

What types of jobs do they recruit for?

  • Full-time
  • Part-time
  • Remote

Job Levels

  • High School Diploma/GED
  • Associate’s Degree
  • Bachelor’s Degree
  • Master’s Degree

What companies does Working Solutions work with?

Working Solutions has partnered with hundreds of companies, many of which are Fortune 500 companies. However, their list of clients is not disclosed on their website.

Unique Services & Programs

The most obvious thing that makes Working Solutions unique is their focus on providing only remote work opportunities. Many agencies offer some remote options, but Working Solutions made remote the only option.

Along those same lines, it is unique that a company does not offer opportunities to applicants in states like California and New York. It is likely due to taxes or some other business legality.


Where is Working Solutions located?

There are no locations listed on the website. However, the company’s Better Business Bureau profile has them in Dallas, Texas.

Do they have offices around the country?


Company Review and Testimonials

As a remote worker myself, it is always exciting to see the proliferation of work-from-home opportunities. And while many businesses were forced to find remote solutions during the pandemic, Working Solutions has been around since 1996, before Google was even in the dictionary.

Many people who look for remote work often do not realize that 1099 workers don’t get benefits that are usually part of W2 employment. Working Solutions gives a ton of great information in their FAQ section, so those interested in remote opportunities know what’s going on before they step into the 1099 arena.

There are a few steps necessary before becoming an Agent with Working Solutions:

  1. Fill out a short onboarding form – takes about 5 minutes
  2. Take assessments – takes about 30 minutes
  3. Access applicant portal – opens within 24 hours of passing assessments
  4. Have computers scanned by non-invasive software – this is to verify that your workstation meets the company’s requirements
  5. Apply for available programs – once access is granted, you search and apply for positions of interest to you.

Some projects pay more than others, and the pay is often determined by the complexity of the job, your skills, and other factors. Overall, Working Solutions is a great way for veterans and military spouses to gain remote employment while they manage military life.

Company Testimonials

Working Solutions has a number of video testimonials on their website.

The company also has a 4.5 star rating on Trustindex based on 83 reviews.